Supervisor’s Support, Work Autonomy and Organizational Citizenship Behavior in Workers of Multinational Organizations

Author: Nadia Ijaz

Supervisor: Afsheen Masood, PhD


Year: 2011-2015

University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan


This research investigated the supervisor’s support, work autonomy and organizational citizenship behavior in employees of multinational organizations. It was hypothesized that there is likely to be relationship among supervisor’s support, work autonomy, and organizational citizenship behavior. The sample consisted of 110 employees i.e. (N = 110) taken from different multinational organizations working in Lahore. Perceived Supervisor Support Scale (Hammer, 2009), Work Autonomy Scale (Breaugh, 1985) and Organizational Citizenship Behavior Scale (Spector & Fox, 2001) were used for assessment purposes. After seeking formal permissions from authors, tools were translated in Urdu language based on MAPI guidelines to ensure that all participants understand each item. Series of Correlation analysis, Hierarchical Regression analysis, t– test and one-way ANOVA were run in order to test the hypotheses. The results of the current study suggested that supervisor’s support, method autonomy, schedule autonomy, criteria autonomy were related to organizational citizenship behavior. The differences in gender were found to be non-significant. Furthermore, education of employees was found to be significant for supervisors support, work autonomy and organizational citizenship behaviors while workplace experience was found to be significant only for criteria autonomy and organizational citizenship behavior. The limitations and results have been discussed and compared with the researches from the west and Pakistan.

Keywords: Supervisor’s Support, Work Autonomy, Organizational Citizenship behavior.

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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email:, Phone: 92-42-9231245

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