Author: Afreen Komal
Supervisor: Ms. Tahira Mubashir
Degree: MSc
Year: 2009-2011
University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan
Abstract
The present research aimed to investigate the sources and symptoms of job stress in non-teaching and administrative staff of university. It was hypothesized that (a) there are likely to be differences in sources and symptoms of job stress among employees belonging to different cadres and (b) age, education, gender, family system and numbers of dependents and sources of job stress predict levels of stress in non-teaching and administrative staff of university. Cross sectional research design was used. The sample was consisted of (N = 125) employees taken from university of the Punjab, Lahore. Job Stress Inventory (Mroczek, 2010) was used for assessment. One way analysis of variance and multiple regression analysis were performed to analyze the data. The results divulged that there was non-significant difference in sources and symptoms of stress among employees belonging to different cadres. Results further showed that age, gender, sources of job stress (conflict and environment) emerged as significant predictors of symptoms of job stress. On the basis of findings, it is suggested that ongoing and continuous effort manage sources and symptoms of stress through planning and implementations of different programs by university administration can help employees in better coping of stress. Further implications along with limitations and suggestions are being discussed.
Keywords: Job Stress, Conflict, Administrative Staff.
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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245
