Occupational Stress, Resilience and Life Satisfaction in Rescue 1122 Workers

Author: Fatima Chohan

Supervisor: Prof. Dr. Rukhsana Kausar

Degree: BS

Year: 2009-2013

University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan

Abstract

The present research aimed to scrutinize the relationship between Occupational Stress, Resilience, and Life Satisfaction in Rescue 1122 Workers. It was hypothesized that a) there is likely to be a significant relationship between occupational stress, resilience and life satisfaction in rescue 1122 workers b) resilience is likely to predict occupational stress in rescue 1122 workers c) resilience and occupational stress is likely to predict life satisfaction. A purposive sample of 100 rescue 1122 workers was taken from the emergency center (Emergency Services Academy Ferozpur Road Lahore) in Lahore. The Workplace Stress Scale by American Institute of Stress (1999), State Trait Resilience Scale by Hiew (2007) and Satisfaction with Life Scale by Diener (1985) were used to measure occupational Stress, resilience and life satisfaction in rescue 1122 workers respectively. Pearson Product-Moment Correlation was used to find out the relationship between Occupational Stress, Resilience, and Life Satisfaction in Rescue 1122 workers. Stepwise Linear Regression analysis was used to find out the predictors of life satisfaction and occupational stress. Occupational stress had a significant negative relationship with resilience (Inter-State, Intra-State, Inter-Trait and Intra- Trait) and life satisfaction in rescue 1122 workers. Resilience (Inter- State, Intra-State, Inter-Trait and Intra-Trait) had significant positive correlation with life satisfaction. Resilience (Intra-Trait resilience) emerged as significant predictor of occupational stress; and occupational stress and resilience (Intra-Trait resilience) are significant predictors of life satisfaction. This research has important implications for rescue 1122 for better recruitment of workers and to improve quality of service provision.

Keywords: Occupational Stress, Resilience, Life Satisfaction, Rescue 1122.

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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245

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