Author: Umm-e-Habiba
Supervisor: Prof. Dr. Najma Najam
Degree: M.Sc
Year: 2006-2008
University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan
Abstract
The present research was conducted to investigate the influence of gender and occupational level on occupational stress and job satisfaction in telecommunication companies. Correlation research design was used to conduct the present study. For data collection, purposive sampling technique was used. The sample consisted of 60 telecommunication employees (30 males; 10 from top management, 10 from middle management, 10 from lower management and 30 females; 10 from top management, 10 from middle management, 10 from lower management). Data was collected through Job Satisfaction Survey (JSS) and a self administered Occupational Stress Questionnaire. For inferential analysis, t-test and correlation were used. Results revealed that there is no difference in the level of occupational stress and job satisfaction of male and female employees and that middle management have more job stress as compared to top management. It is also found that occupational stress and job satisfaction are significantly negatively correlated with each other.
Keywords: Gender, Occupational Level, Occupational Stress, Job Satisfaction, Employees, Top Management
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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245