Emotional Intelligence and Resilience among Rescue Workers, Nurses and Doctors

Author: Idrat Fatima

Supervisor: Dr. Muhammad Kashif Fida

Degree: MSc

Year: 2010-2012

University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan

Abstract

The present research is trying to explore the emotional intelligence and resilience among rescue workers, nurses and doctors (in emergency unit). It was hypothesized that there is a different level of resilience and emotional intelligence among rescue workers, nurses and doctors (in emergency unit). Further, that there are high emotional intelligence among doctors (in emergency unit) that rescue workers and nurses. It is also hypothesized that there are high resilience among nurses than rescue workers and doctors (in emergency unit). It was also hypothesized that there are relationship between emotional intelligence and resilience. Survey research design was used to explore the research. Sample was drawn by using purposive sampling strategy. The sample was composed of (N = 100) participants from Jinnah Hospital, Services Hospital and Rescue Centre. Schutte Self-Report Emotional Intelligence Test (SSEIT) (Schutte, et al, 1998) and Resilience Self Assessment Scale (Straby, 2010) were administered to each participant. Descriptive and Inferential Statistics were used for data analysis. Relationship between emotional intelligence and resilience was assessed by using Pearson Product- Moment Correlation. Findings of the research revealed non-significant relationship between emotional intelligence and resilience. ANOVA was used to compare the level of emotional intelligence and resilience among rescue workers, nurses and doctors (in emergency unit). Results also showed that there were different level of EQ and resilience among rescue workers, nurses and doctors. Results also revealed that there are high level of EQ among doctors than nurses and rescue workers. Results also revealed that level of resilience high among nurses than doctors and doctors and rescue workers. Results showed that there were no significant between EQ and resilience.

Keywords: Emotional Intelligence, Resilience, Emergency Unit.

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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245

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