Author: Hira Tabassum
Supervisor: Zaeema Farooq & Iram Fatima, Ph.D
Degree: MSc
Year: 2012-2014
University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan
Abstract
The current study was intended to explore work family conflict, perceived
work overload and work exhaustion among banking professionals. It was
hypothesized that work family conflict, perceived work overload would
predict work exhaustion. It was furthermore, hypothesized that perceived
work overload would likely to moderate the relationship between work
family conflict and work exhaustion. Within groups research design was
used for the study. Data was collected from a sample comprising of
banking professionals (N = 125), males (n = 74) and females (n = 51) with
age range (M = 29.76 & SD= 3.10). Work Family Conflict Scale (Adams,
King & King, 1996), Perceived Work Overload Scale (Moore, 2000) and
Work Exhaustion Scale (Moore, 2000) was used to assess work family
conflict, perceived work overload and work exhaustion respectively.
Results revealed that work family conflict and perceived work overload
emerged as the positive predictors of work exhaustion. Perceived work
overload did not moderate the relationship between work family conflict
and work exhaustion. The study has important implications in strategic
human resource planning while evaluating the role of work exhaustion on
employee’s well-being. The future research suggestions are also discussed.
Keywords: Work Family Conflict, Perceived Work Overload,Work Exhaustion.
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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245
