Author: Zarish Javed
Supervisor: Shazia Khalid
Degree: MSc
Year: 2012-2014
University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan
Abstract
The aim of the study was to see the relationship between organizational
role stress and job satisfaction in public and private bank employees. It
was hypothesized there would be a relationship between organizational
role stress and job satisfaction in public and private bank employees. The
sample comprised of 150 managers, operation managers and cashiers (M
age = 33. 9, SD = 6. 15) selected from different public and private banks
of Lahore. Perceived Stress Scale (Cohen, Mermelstein & Kamarck, 1983)
and Job Satisfaction Survey (Spector, 1994) were used to measure role
stress and job satisfaction. Results demonstrated a significant negative
relationship between organization role stress and job satisfaction. The
results of the current study will help in diminishing stress related to role
(job) of bankers and promoting job satisfaction in them which would
increase their productivity.
Keywords: Role Stress, Job Satisfaction, Employees of Banking Sector.
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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245
