Occupational Stress and Interpersonal Conflicts as Predictors of Well-Being in Employees of Packaging Industry

Author: Saleha Munawar
Supervisor: Tahira Mubashar
Degree: M.Sc
Year: 2013-2015
University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan

This study investigated the role of personality, interpersonal conflicts, organizational climate and occupational stress in predicting the employees’ wellbeing in packaging companies in Lahore. It was hypothesized that; (1) there was likely to be a relationship in personality, interpersonal conflicts, organizational climate, occupational stress and wellbeing in employees of packaging industry; and (2) personality, interpersonal conflicts, organizational climate and occupational stress were likely to predict wellbeing in employees of packaging industry. A sample of N = 150 employees was selected from packaging companies in Lahore. Warwick Edinburgh Mental Wellbeing Scale (Tennant et al., 2007), Ten Item Personality Inventory (Gosling, Rentfrow, &Swann 2003), Interpersonal Conflict at Work Scale (Spector & Jex, 1998), Organization-Level Safety Climate Scale (Zohar, 2005), and Occupational Stress Scale (Mubashar & Ghazal, 2005) were used to assess well-being, personality, interpersonal conflict, organizational climate, and occupational stress, respectively, in employees of packaging industry. Pearson product moment correlation and hierarchical regression were employed to test the hypotheses. Results indicated that there was positive relationship of wellbeing with personality (extraversion, wellbeing and conscientiousness, wellbeing and openness to experience) and organizational climate. Wellbeing was negatively related to role conflict stress, physical environment stress and repetitive woInterpersonal conflict had positive correlation with occupational stress (role conflict and co-workers) and negative correlation with under load. Moreover, results of hierarchal regression revealed that personality (extraversion, conscientiousness), interpersonal conflicts and organizational climate were significant positive predictors of well-being, whereas, occupational stress (career development and repetitive work) negatively predicted wellbeing.

Keywords: Occupational Stress, Interpersonal conflict, Industry Employee.
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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245

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