A Comparison of Job Facet Satisfaction among the Employees of Pakistani Government and Privatized Banks

Author: Tahira Mubashar Supervisor: Prof. Dr. Rukhsana Kausar Degree: M.Sc Year: 2003-2005 University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan Abstract The research was conducted to investigate the level of job satisfaction and its underlying facets among the employees of Government and Privatized banks. The sample (N= 50) consisting of 25 employees of Government banks (National Bank of Pakistan) was compared with 25 employees of Privatized banks (Muslim Commercial bank). The participants were matched on age range (20-45 years); level of education and occupation level (designation). Job satisfaction survey scale of 9 sub facets i.e. pay, promotion chances, supervision, fringe benefits, contingent rewards, operating procedures, co-workers, nature of work and communication was used to collect data. The questionnaire was administered to the participants individually to measure the extent to which they were satisfied with their jobs. t-test was applied to examine the significant difference in the level of job satisfaction in both types of banks. The overall results show no significant differences in level of satisfaction on any facet of job satisfaction except on nature of work assigned. The Government bank employees showed more satisfaction on nature of work assigned then Privatized bank employees. Correlation analysis was carried out to find relationship among different facets of job satisfaction. The results indicated strong positive correlation among facets of job satisfaction. One-way analysis of variance (ANOVA) was carried out to assess job satisfaction in different designation hierarchies of the bank officers. The designation categories were managers, officer grade I (OG I) officers grade II (OG II) officer grade III (OG III). The results indicated no significant differences in the level of job satisfaction among the bank officers across different designations. Keywords: Job Facet Satisfaction, Employees, Pakistani Government, Privatized Banks Visit University to get the full thesis. Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245