Job Stress, Social Support and Job Performance among Police Officers

Laiba Banno (BS, 2014-2018) Supervisors: Beenish Mubeen & Mujeeba Ashraf, PhD

University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan

Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245

Abstract:

The present research was conducted to explore the relationship job stress and social support with job performance in police officers. Correlational research design was used to explore the relation between job stress, social support and job performance among police officers. To collect the data purposive sampling strategy was used. A sample of N = 100 men and women police officers was selected from different police stations of Lahore. It was hypothesized that there would be positive relationship between social support and job performance and there would be negative relationship between job stress and job performance and Job stress and social support would predict job performance among police officers. The Workplace Stress Scale (Marlin Company, 2008) was used to explore and describe job stress. Multidimensional Scale of Perceived Social Support (Zimet, Dahlem, Zimet, & Farley, 1988) was used to assess social support among police. The Personal Performance Appraisal (Schraeder, Becton & Portis, 2007) was used to assess job performance of police. Pearson product moment correlation, hierarchal regression and independent sample t-test were carried out to test the hypotheses. It was observed that job stress, social support and job performance were related. Hierarchal regression analysis showed that social support and job stress were significant predictors of job performance. The independent sample t-test did not support the hypothesis that males and females have significant gender differences. This research can be beneficial to give awareness about the job stress, social support and job performance.

Keywords: Job stress, social support, job performance, police officers.

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