Job Characteristics and Organizational Citizenship Behavior in School Teachers

Ayesha Majeed (BS, 2014-2018) Supervisor: Shiba Saeed

University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan

Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email:, Phone: 92-42-9231245


This research examined the relationship between job characteristics and organizational citizenship behavior (OCB) in school teachers. It further explored the predictive relation of job characteristics (task variety, task IAP Psychological Abstracts (2018) significance, task identity, autonomy and feedback from the job) for OCB. Correlational (cross-sectional) research design was used. The sample comprised of N = 120 school teachers (public: n = 60 and private: n = 60). Task Characteristics (subscale of The Work Design Questionnaire) by Morgeson, and Humphrey, (2006) was used to assess job characteristics. Organizational Citizenship Behavior Scale for Schools (OCB; DiPaola. & Moran, 2001) was used to assess organizational citizenship behavior. Results of Pearson product moment correlation revealed positive relation between job characteristics (task variety, task significance, autonomy, task identity and feedback from job) and organizational citizenship behavior. Multiple Linear Regression analysis revealed that job characteristics (task variety, task significance, task identity and feedback from job) predicted organizational citizenship behavior. No gender difference was found. This study will help the teachers for the increment of organizational citizenship behavior and through it, they can make the successive future of students and their institutes.

Keywords: Job characteristics, organizational citizenship behavior, task variety, task significance, task identity, autonomy and feedback.

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