Conflict Management Styles in University Teachers

Author: Madiha Yasin

Supervisor: Ms. Shazia Khalid

Degree: Msc

Year: (2010-2012)

University: Institute of Applied Psychology, Punjab University, Lahore, Pakistan

Abstract

The present research aimed to investigate conflict management styles in university teachers. The main objective was to examine that which conflict management style was used more by teachers and were there different conflict management styles used by the teachers on different designation. It was hypothesized that their gender differences in the conflict management style used by the teachers. Within group (exploratory) research design was used. Sample was drawn through purposive sampling. The sample was consisted of (N = l00) university teachers taken from the government Punjab University Lahore. Thomas Kilmann instrument (TKI) developed by Thomas and Kilmann in 1974 were administered to each participant. Descriptive statistics and independent sample t-test were used to data analysis. The result indicated that avoiding style was used more by the teachers. It was also found that the teachers on the different designation used the different conflict management styles. Professors and associate professors used more the compromising conflict management style. But the assistant professor used the accommodating and lecturers used the avoiding conflict management style. There was significant gender difference in the use of avoiding conflict management style. Females were more likely to use the avoiding style than males.

Keywords:  conflict management styles, gender differences, university teachers.

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Corresponding Address: Department of Applied Psychology, University of the Punjab, Lahore, Pakistan. Email: chairperson@appsy.pu.edu.pk, Phone: 92-42-9231245

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